Privacy Policy

Last Updated: September 4, 2026

At Milano Collective (commercially operated by FF COMMERCE LTD, "we", "us", "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit www.milano-collective.com, purchase our products, or communicate with us.

Our privacy practices comply with applicable international data privacy standards, including US State Privacy Laws (such as the California Consumer Privacy Act / CCPA as amended by the CPRA), the UK General Data Protection Regulation (UK GDPR), and the EU GDPR.

1. Personal Information We Collect

Depending on your interactions with our storefront, we collect and process the following categories of personal information:

2. How We Use Your Personal Information

• Order Fulfillment: To process transactions, fulfill orders, arrange US and international shipping, and manage returns or exchanges.
• Customer Service: To answer inquiries, provide tracking updates, and resolve order issues.
• Marketing & Promotions: To send email newsletters and personalized product recommendations (you may opt out at any time).
• Security & Fraud Prevention: To verify payment transactions, prevent fraudulent purchases, and protect our store infrastructure.
• Legal Compliance: To satisfy tax, accounting, and legal record-keeping obligations.

3. Sharing & Disclosing Personal Information

We do not sell your personal data for monetary consideration. We share information strictly with trusted third-party service providers who assist in operating our storefront:

• Platform & Payment Processors: Shopify, Visa, Mastercard, American Express, Apple Pay, Shop Pay.
• Logistics & Shipping Couriers: USPS, UPS, FedEx, DHL, and local delivery carriers.
• Marketing & Analytics: Google Analytics, meta advertising pixels, and email marketing platforms.

4. Your Rights & Privacy Choices

Depending on your location, you may hold specific statutory rights regarding your personal information:

• Right to Know / Access: Request a copy of the personal data we hold about you.
• Right to Deletion: Request that we delete your personal information, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate personal data.
• Opt-Out of Direct Marketing: Unsubscribe from marketing communications at any time via the "unsubscribe" link in our emails.
• US State Privacy Rights (CCPA/CPRA): California and US residents have the right to request access, deletion, and non-discrimination for exercising privacy rights.

To exercise any of these rights, please email us directly at info@milano-collective.com.

5. Cookies & Data Security

Cookies: We use essential cookies to maintain cart functionality and non-essential cookies for analytics and targeted advertising. You can manage cookie preferences through your web browser settings.

Security: We implement 256-bit SSL encryption and strict administrative safeguards to protect your data. While we take extensive precautions, no method of transmission over the internet is completely error-free or 100% secure.

Corporate Profile & Contacts